Case Study: Everything DISC Management with Leadership Team
In large organizations “people problems” often eat up too much productive time. Everything DISC Management Profiles help managers understand that these issues are often reduced just by understanding differences in personal style and approaches.
Company
- One of the 100 largest law firms in the United States
- Over 1,000 employees
Products Used
Challenge
With a large staff dedicated to supporting hundreds of lawyers with high expectations, team performance and productivity are essential to success. Teams needed to understand how to work better together. Team members vary depending on the project, so the skills they learned needed to be applicable when working with their manager and direct reports, but also needed to be transferrable to other situations.
Solution
Human Resources decided to start training a pilot group of their own staff. The HR team, who are all managers, took the Everything DISC Management Profile. Some members of the HR Team had been exposed to DISC® previously and some had not. The half-day session was meant as a test of two things:
- Would the program be accepted by other work groups?
- Would it give employees a tool to help them work better with others?
If this training met their goals, the next step would be to train another pilot group of managers from various departments.
The HR team overwhelmingly felt the program was what they were looking for and wanted to implement it with other groups. The next pilot group was a select group of managers and they were offered the Everything DISC Management program, including the profile and facilitation, two months later. They agreed with the HR team: this program would benefit all managers and was the ideal tool to help them work better with their direct reports, increasing productivity and effectiveness.
Ongoing
One week later, my client purchased the Everything DISC Management and Everything DISC Workplace® Facilitation Kits and began a train-the-trainer program in order to move forward with their new initiative: company-wide DISC training. Although the implementation is gradual, their commitment to ongoing use will help employees internalize DISC and use its language everyday, increasing their teams’ effectiveness and efficiency.
